FAQs

Our aim is to deliver all flooring orders within a two to three week time period, however, we can not guarantee that any product can be delivered in this time. A high volume of orders or manufacturer shortages can extend the delivery time. We work closley with our suppliers to prevent delays and look to resolve any delays as soon as possible.

Once you have ordered your flooring, we’ll be in touch to organise a day of fitting suitable to you. 

If you’d like to remove the fuss of uplifting and disposal of your old flooring, ensure you make an enquiry when you are contacted about our services after ordering from our site.

If the unfortunate event that our fitters are unable to attend your scheduled appointment, we will strive to inform you at the earliest opportunity. Each fitter has time scheduled for individual appointments, however, the length of time spent at each appointment cannot be guaranteed.